Reporting from Miami — Tiffany Ceballos and her family arrived at the iron gate in front of Miami Coral Park Senior High School on Friday seeking refuge in the sturdy suburban edifice from the anticipated furies of Hurricane Irma.
But instead of being shown to a cot and a food line, they were shown the door by a National Guard soldier in camo fatigues.
The fact that Ceballos’ sister had spent three hours waiting in line on behalf of the family of six, all of them fleeing Little Havana, meant nothing, they were told. Only those who were there since first thing in the morning were getting in.
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“We didn’t find out about the evacuation order until this morning,” Ceballos protested. “We needed to pack up. We didn’t expect it to fill so quick…”
Tell it to the hand.
As she waited for instructions on where else her family could go, Ceballos looked exasperated — and in that, she was not alone.
With hundreds of thousands of people streaming out of their homes for safety, tensions were flaring in the final, unsettling hours before Irma crashes into the city.
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Life’s necessities are getting increasingly harder to come by, and in some cases, they are unavailable. Displaced Miamians are losing patience with shelters that have surged over capacity, fights are breaking out at parched gas stations, and the airport was a cauldron of frayed nerves in the hours before it was to close Friday evening.
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Trailer homes at the Sea Breeze trailer park in the Florida Keys town of Islamorada were destroyed by Irma.
(Marcus Yam / Los Angeles Times)
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Tom Ross inspects the damage to his three-story condominium building in Islamorada.
(Marcus Yam / Los Angeles Times)
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The remains of a boat in Islamorada.
(Marcus Yam / Los Angeles Times)
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Brooke Gilbert, 15, and her father, Mike Gilbert, look at the ruins of her grandparents’ condominium building in Islamorada.
(Marcus Yam / Los Angeles Times)
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Laura Gilbert retrieves the mailbox from her father’s condominium in Islamorada after it was swept away during the storm.
(Marcus Yam / Los Angeles Times)
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Sand and debris block access to trailer homes in Islamorada.
(Marcus Yam / Los Angeles Times)
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Greg Garner embraces neighbor Linda Nettles in front of his longtime family home that lost part of its roof after Tropical Storm Irma hit Sullivan’s Island, S.C.
(Mic Smith / Associated Press)
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Israel Alvarado, 25, tries to open a gate blocked by fallen tree branches to retrieve a generator in Bonita Springs.
(Carolyn Cole / Los Angeles Times)
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Rescue workers help a couple evacuate their flooded home in Jacksonville.
(John Raoux / Associated Press)
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Charlotte Glaze, left gives Donna Lamb a hug as she floats out some of her belongings in floodwaters in Jacksonville,.
(Dede Smith / Associated Press)
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Ron Colby, 70, leaves his flooded Bonita Springs home after staying during Hurricane Irma. He said he was OK with the wind but that at 3:30 in the morning the water started to rise.
(Carolyn Cole / Los Angeles Times)
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A dresser floats by Gilberto Diaz in his Bonita Springs neighborhood. Originally from Guatemala, Diaz has lived in Florida since 1994.
(Carolyn Cole / Los Angeles Times)
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In Bonita Springs, floodwaters reached waist deep in some areas on Monday, flooding homes and cars.
(Carolyn Cole / Los Angeles Times)
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A block from the ocean in Naples, the water was still a foot deep from storm surge. Homeowner Terry Clontz put up a “no wake” sign because people were driving by too fast, pushing water farther onto his property.
(Carolyn Cole / Los Angeles Times)
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Floodwaters surround a marina in Key Largo on Monday following Hurricane Irma.
(Wilfredo Lee / Associated Press)
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Mobile homes in Key Largo, Fla., lie in ruins on Monday after Hurricane Irma.
(Wilfredo Lee / Associated Press)
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Floodwaters surround Gilbert’s Resort in Key Largo on Monday.
(Wilfredo Lee / Associated Press)
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Kelly McClenthen returns to see the flood damage to her home with her boyfriend, Daniel Harrison, in the aftermath of Hurricane Irma in Bonita Springs, Fla.
(Gerald Herbert / Associated Press)
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Terry Thompson is relieved. He rode out the storm in his home in Riverwood Estates in Naples. Although the Naples area of Florida was hit hard by Hurricane Irma, damage wasn’t nearly as bad as anticipated.
(Carolyn Cole / Los Angeles Times)
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A woman leaves her flooded home the morning after Hurricane Irma swept through the area in Fort Myers, Florida.
(Spencer Platt / Getty Images)
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People tend to a car that flipped over on Cape Coral Parkway during Hurricane Irma, in Cape Coral.
(Gerald Herbert / AP)
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A man clears the drain next to his house in Estero, Fla., during the lull in winds as the eye of the hurricane passes over.
(Carolyn Cole / Los Angeles Times)
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Evacuees use flashlights so others can maneuver around the stairway at Hampton Inn and Suites in Estero, Fla.
(Carolyn Cole / Los Angeles Times)
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Guests gather in the lobby of Hampton Inn and Suites in Estero, Fla., to watch the hurricane gusts.
(Carolyn Cole / Los Angeles Times)
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Darla Talia Ferro, 40, and her two parakeets ride out Hurricane Irma in the lobby of Hampton Inn and Suites in Estero, Fla.
(Carolyn Cole / Los Angeles Times)
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John Krowzow, 74, wades in floodwater to check out his homes in Corkscrew Woodlands, a park with 640 senior mobile home units in Estero, Fla.
(Carolyn Cole / Los Angeles Times)
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Peter Moodley wades through floodwater in downtown Miami.
(Marcus Yam / Los Angeles Times)
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Two men walk through a downed tree as Hurricane Irma’s full force strikes Miami.
(Marcus Yam / Los Angeles Times)
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A woman films the damage from a house whose roof was blown off near downtown Miami.
(Marcus Yam / Los Angeles Times)
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A vehicle drives through debris caused by Hurricane Irma, in Miami.
(Marcus Yam / Los Angeles Times)
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Weather reporters in downtown Miami jump and cling on to illustrate the force of the winds caused by Hurricane Irma.
(Marcus Yam / Los Angeles Times)
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Weather reporters do a stand-up as the force of the winds caused by Hurricane Irma hit Miami.
(Marcus Yam / Los Angeles Times)
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A cargo truck is tipped over by the wind caused by Hurricane Irma in Miami.
(Marcus Yam / Los Angeles Times)
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Storm surge floods the Brickell neighborhood of Miami.
(Marcus Yam / Los Angeles Times)
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Streets are empty in downtown Miami as the wind picks up speed during Hurricane Irma’s approach.
(Marcus Yam / Los Angeles Times)
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Maria Koenig, 63, of Estero, Fla., and her dog, Baeley, sit by the window at their Estero hotel so Maria can keep an eye on the storm on Sunday.
(Carolyn Cole / Los Angeles Times)
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Glen Sinatra, 69, from Naples, says he feels lucky to be at a hotel in Estero instead of a shelter. He’s nervous about the storm and says he’s trying not to worry his children about the conditions.
(Carolyn Cole / Los Angeles Times)
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Jimmy Alfano, of Ft. Myers, holds onto Alec Hoskins who is autistic, while watching the storm gusts through the window of their Estero hotel with Frank Pairs.
(Carolyn Cole / Los Angeles Times)
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A car sits abandoned in storm surge along North Fort Lauderdale Beach Boulevard as Hurricane Irma hits the southern part of the state.
(Chip Somodevilla / Getty Images)
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The metal canopy at a gasoline station is overturned by high winds brought on by Hurricane Irma.
(Wilfredo Lee / Associated Press)
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Youssef Ezzou, left, and Fadel Beznbachir roam outside to check out the conditions in Miami as Hurricane Irma nears the mainland.
(Marcus Yam / Los Angeles Times)
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A construction crane whose arm broke off towers over a building as high wind blows through downtown Miami on Sunday.
(Marcus Yam / Los Angeles Times)
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A man and woman run to safety in Miami as winds from Hurricane Irma bear down on Sunday.
(Marcus Yam / Los Angeles Times)
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Storefronts in Miami are damaged as Hurricane Irma’s winds hit Miami.
(Marcus Yam / Los Angeles Times)
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Dustin Terkoski, Palm Bay Police officer surveys the scene after a possible tornado touched down at Palm Pam Bay Estates.
(Red Huber / Orlando Sentinel)
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A man braces against the wind by the Miami River on Sunday as water levels surge.
(Marcus Yam / Los Angeles Times)
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A man stands by the Miami River as the water level surges on Sunday.
(Marcus Yam / Los Angeles Times)
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The waves on the Miami River begin to surge Sunday as winds pick up speed upon Hurricane Irma’s approach.
(Marcus Yam / Los Angeles Times)
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Brian Williams, of Maryland, fights the winds in downtown Fort Myers.
(Carolyn Cole / Los Angeles Times)
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Trees fall as winds pick up speed early Sunday as Hurricane Irma approaches Miami.
(Marcus Yam / Los Angeles Times)
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A TV reporter braces against the wind as Hurricane Irma approaches Miami.
(Marcus Yam / Los Angeles Times)
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The outer bands of Hurricane Irma start to reach Florida on Saturday, with clouds over the Miami skyline.
(Joe Raedle / Getty Images )
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People wade through a flooded street in Havana after Hurricane Irma battered central Cuba.
(YAMIL LAGE / AFP/Getty Images)
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Thousands wait Saturday to enter a storm shelter set up at Germain Arena in Estero, Fla., south of Fort Myers.
(Carolyn Cole / Los Angeles Times)
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Jean Turner, 79, waits to get into a shelter with a few of her belongings as rain begins to fall Saturday in Estero, Fla.
(Carolyn Cole / Los Angeles Times)
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Sherri Bourdo, 32, and Anthony Guidry, 40, look out over the water in Naples, Fla, in advance of the arrival of Hurricane Irma.
(Carolyn Cole / Los Angeles Times)
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Lisette Toroella and Tatiana Morera play on the beach as storm clouds approach in Miami Beach.
(Marcus Yam / Los Angeles Times)
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Adam Todd, does a handstand while skateboarding down a virtually empty Ocean Drive in Miami Beach.
(Marcus Yam / Los Angeles Times)
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Abby Jenkins walks against the wind with her luggage and umbrella to get to safety, in Miami Beach.
(Marcus Yam / Los Angeles Times)
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James Sampero surfs in the churning ocean as Hurricane Irma approaches.
(Joe Raedle / Getty Images)
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Cubans wade through the rubble from a collapsed building in Havana on Saturday.
(Yamil Lage / AFP/Getty Images)
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A woman and child use a blanket as protection from wind and rain as they walk in Caibarien, Cuba. Hurricane Irma battered Cuba on Saturday with deafening winds and unremitting rain, pushing seawater inland and flooding homes before turning toward Florida.
(Desmond Boylan / Associated Press)
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Annette Davis plays with her son Darius, 3, while staying at a shelter in Miami on Saturday after evacuating from their home in Florida City ahead of Hurricane Irma.
(David Goldman / Associated Press)
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Residents walk through rain brought on by Hurricane Irma in Caibarien, Cuba. The powerful storm battered Cuba on Saturday and continued its march toward Florida.
(Desmond Boylan / Associated Press)
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Palmetto Ridge High School is a shelter for people with special needs near Naples, Fla. Many seniors plan to ride out the storm there.
(Carolyn Cole / Los Angeles Times)
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Francesca DeLuca, age 20, will be waiting for 10 hours for her flight back to Milan, Italy. She had been visiting a friend in Miami by herself, but the area where she was staying is under mandatory evacuation. At Miami International Airport, the last flights will be this afternoon with the airport closing tonight at 6pm. Most travelers are taking flights to anywhere they can find.
(Carolyn Cole / Los Angeles Times)
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Boats that can’t be evacuated are tied off in canals to protect them from Hurricane Irma on in Key Largo, Florida. The entire Florida Keys are under a mandatory evacuation notice as Hurricane Irma approaches the low-lying chain of islands south of Miami.
(Marc Serota / Getty Images)
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Hundreds wait in line on Friday at Home Depot in Miami to get supplies line sheets of plywood, and anything else they can find, to board up their homes. Police were on the scene to keep things orderly.
(Carolyn Cole / Los Angeles Times)
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In the Little Haiti neighborhood of Miami, Fritz Drinks, whose family is from Haiti, helps load sandbags at Little Haiti Hardware and Lumber. Many people in the area are refusing to evacuate in advance of Hurricane Irma.
(Carolyn Cole / Los Angeles Times)
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In downtowm Miaimi, people wait to get on a bus headed to Orlando under a mandatory evacution plan. Preparations are underway for Hurricane Irma as the storm makes its way toward Florida.
(Carolyn Cole / Los Angeles Times)
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Stores are boarded up in Miami Beach in advance of Hurricane Irma.
(Carolyn Cole / Los Angeles Times)
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Preparations for Hurricane Irma are underway in Miami Beach as the storm makes its way toward Florida.
(Carolyn Cole / Los Angeles Times)
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Genaro Dacosta, 65, of Miami Beach loads sandbags in advance of Hurricane Irma. He says he can’t evacuate the area because he has a monkey.
(Carolyn Cole / Los Angeles Times)
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An aerial photograph taken and released by the Dutch Department of Defense on Wednesday shows damage from Hurricane Irma in Philipsburg, St. Maarten.
(Gerben van Es / AFP/Getty Images)
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Juan Negron, third from left, prepares to start up a power generator in front of what’s left of his damaged property in Culebra, Puerto Rico, after the passage of Hurricane Irma.
(Carlos Giusti / Associated Press)
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Residents come out to survey the damage caused by Hurricane Irma in Nagua, Dominican Republic.
(Tatiana Fernandez / Associated Press)
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People on Thursday look over damage from Hurricane Irma on a sand-covered street of Marigot, near the Bay of Nettle, on the island of St. Maarten.
(Lionel Chamoiseau / AFP/Getty Images)
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Inmate trustees from the Brevard County Jail fill sandbags for Meritt Island, Fla., residents in advance of Hurricane Irma.
(Brian Blanco / Getty Images)
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Motorists leave Key Largo, Fla., ahead of Hurricane Irma.
(Alan Diaz / Associated Press)
“It is impossible to get out,” said Davide Corradi, who had been booked on a weekend flight back home to Milan, Italy. “I tried to change my ticket. I couldn’t.” With so many hotels under evacuation, he and his wife were among thousands unable to find a room.
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“So we stay here,” he said, pointing to a row of chairs in the airport terminal where he expected to stay until his flight finally leaves early next week.
Many stranded passengers had grueling tales of being placed on interminable hold with ticket agents, quoted exorbitant prices, and spending hours trying to purchase seats on travel websites — only to learn later that the seats did not exist.
Whether one paid $100 or $1,000 to travel just a few states away appeared to be a matter of luck. Rowan Black and his friends, all from Germany, decided to chance it and showed up at the airport at 3 a.m., hoping to find a flight anywhere out of Miami.
When the Delta ticket office finally opened up three hours later, they scored seats to Atlanta for $116. “They told us those same tickets would have been $1,000 if we bought them a day earlier,” said Black, as one of his exhausted friends snoozed in a nearby terminal chair.
Hundreds wait in line at Home Depot in Miami to purchase supplies. Police were on the scene to keep things orderly.
(Carolyn Cole / Los Angeles Times)
They probably benefited from a decision by several major airlines to cap ticket prices and temporarily suspend the algorithms they typically use that increase the prices of tickets purchased at the last minute to as high as fliers might pay. But there ultimately were just not enough tickets to go around.
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Passengers stranded at the airport eventually were bused to shelters, but in many cases there wasn’t enough room there either.
“I’m not sure where to go right now,” said Angelica Camacho, 30, who rode her bike to the North Miami Beach High School shelter, only to be turned away. Its 1,000 beds were full by Friday afternoon. Dozens of people stood outside, confused about what shelter might take them. “I’m trying to find one still with room,” she said. “It’s scary.”
Miami-Dade County officials announced more shelter openings on Friday, bringing the number to 45.
Meanwhile, police arranged to escort gas tankers to help ease tensions among motorists waiting angrily at filling stations. The wait exceeded an hour at many stations — if they even had gas. Horn blaring, shouting and some shoving broke out throughout the city.
“It’s tough because everyone is trying to leave now,” said Tanzim Adwa, 30, who was staffing the 24-hour Marathon gas station in North Miami on Friday. Waiting motorists stretched around the block, some of them periodically leaning on their horns. “Some guys were yelling at each other this morning because one thought it was his turn,” Adwa said.
Many gas stations closed altogether as the city emptied out, with normally bustling streets devoid of activity. The uneasiness that settled over Miami was particularly alarming to stranded tourists. “My family in France tried to find us tickets to get out, but it was too late,” said Sophie Amsellam, who was at the North Miami shelter with her daughters, ages 10 and 15. “I just want a safe place for my kids.”
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Police also had to show up in lots of places where they are not usually needed, to keep the order as supplies dwindled and those hoping to get what was left on the shelves sharpened their elbows.
Ten officers responded to a Home Depot near downtown, just outside the evacuation zone.
About 500 people were waiting in line to get plywood. The line was buzzing with complaints about alleged price gouging at a different hardware store down the street, which was charging $45 a sheet.
By mid-morning Home Depot’s supply of plywood was gone. Customers stayed in line anyway, hopeful another truck would soon arrive.
Among them was Beatrice Ayalla, 60, who had been there since 2 a.m. There were 50 people ahead of her.
“They were selling plywood, but then they finished,” she said. “They say now the truck will arrive in an hour and a half or two hours.”
Her family needed the plywood badly. “We don’t have impact windows. We don’t have storm shutters. Our house is exposed completely,” said Ayalla’s daughter, Marcia Perez, who was also in line. The family needs to stay put, Perez said, because she works in a hospital surgery unit nearby that needs all hands available. They also worried what would happen to their dog, a large Rottweiler-Lab mix, in a shelter.
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“It’s hard to find shelters where you can feel comfortable and safe with your pet,” Perez said. “Especially since we have such a large dog. My parents did not want to abandon him.”
Back at the airport, Prasoon Mohan and his wife, Rasmi Roy, both from Miami, breathed a sigh of relief when he finally secured their boarding passes. They were on the last flight out of town being offered by American Airlines.
“It’s hard to get anywhere,” Roy said.
Where were they willing to go? Just about anywhere they knew people. It took them days to secure a reservation, but they finally got tickets — to Milwaukee, the agent told them.
Evan Halper is a former staff writer who wrote about a broad range of policy issues out of Washington, D.C., with particular emphasis on how Washington regulates, agitates and very often miscalculates in its dealings with California. Before heading east, he was the Los Angeles Times bureau chief in Sacramento, where he spent a decade untangling California’s epic budget mess and political dysfunction.
