Restaurants Get a Taste of Tough County Health Policy
Fear and loathing have descended upon the restaurant trade in Los Angeles County as the county Health Services Department launches an unprecedented crackdown, closing eateries for code violations at three times the usual rate.
And, for the first time, the health department has begun issuing letter grades that restaurants must post in their front windows. Soon, customers will be able to know whether their favorite bistro or deli has earned an A, B or C--or lower.
From swank Beverly Hills health food restaurants to South-Central taco stands, no one is immune to the department’s new policies, which include zero tolerance for bugs, poor sanitation and unsafe food temperatures.
In December, the health department shut down more than 280 restaurants and cafeterias, including two Kentucky Fried Chicken outlets, a pair of McDonald’s, the U.S. Post Office cafeteria near Los Angeles International Airport and a few gourmet restaurants such as Wolfgang Puck Cafe in Universal City.
“What they’re doing now is closing people down for any offense they can find,” complained Allen Fox, owner of Nancy’s Healthy Kitchen in Beverly Hills, which was shut down for two days last month for vermin infestation.
Fox says a single insect crawling along a wall was enough to earn the wrath of health inspectors. “They have a one-bug rule,” he said. “If you have one bug they close you down. They’ve gone beyond infestations. It’s silly.”
Most of the restaurants were closed for two days or less, although a few remained shuttered as of Jan. 1.
Health department spokeswoman Sharon Wanglin acknowledges that the crackdown is in response to a series of exposes on KCBS-TV, which sent hidden cameras into a number of restaurants, capturing footage of cockroaches crawling through kitchens and employees putting hands in their mouths as they prepared food.
“Everybody’s been pulled off . . . everything else to do this,” Wanglin said.
In November, the same health department web snared the Original Pantry, owned by Mayor Richard Riordan, which was closed for a day for 36 minor health code violations.
Joe Nash, one of the officials overseeing the effort, said the health department has simply decided to enforce existing rules more strictly.
Whereas before the presence of a single roach or rodent might have prompted health inspectors to issue an order to fix the problem within 48 hours, the department is now shutting down the restaurant immediately.
“In the past we would have a hearing, we would give [the owners] a short period of time” to fix the problems, Nash said. “Now we immediately close them.”
Nash said the department’s single-bug rule is enforced under a key condition: The insect has to be “active, running around.” In other words, dead insects, evidence of a past infestation, won’t force a restaurant owner to stop serving food.
Health department inspectors check everything from bathroom sinks to crawl spaces under doors when they visit retail food establishments, one to three times a year or when prompted by a complaint.
On Wednesday, inspector Michael Byrne spent more than an hour at a Santa Monica sandwich stop and ordered it to briefly stop serving customers because the water that workers used to clean cooking utensils was far below the required 130 degrees.
The owner, Yoshiro Karikomi, quickly called in a plumber, who simply adjusted the setting on the water heater. By the time inspector Byrne had finished writing his report, the water was hot enough for Karikomi to reopen.
“It’s a great system,” Karikomi said. Still, he looked less than pleased when the inspector posted his grade: 65%, below even the 70% needed to earn a C. (Restaurants that fall below C are scored numerically.)
The health department previously issued percentage scores to all restaurants privately. On Jan. 16 it changed to a modified grading system and began posting the results after every inspection.
Owner Justin Finizza proudly displayed his “A” grade after he opened his brand-new restaurant, the Under Wraps Cafe, Tuesday in Encino. Finizza said he is determined to keep his high grade.
“This can change at any moment,” said Finizza, 21, adding that the periodic, unannounced inspections will help keep “everybody on their toes.”
For Evi Colombo, owner of Northridge’s Canopy of the Sky Cafe, the health department’s new efforts came at exactly the wrong time--just as she was finally ridding her business of pests.
“I had never had it so much under control,” Colombo said.
But the inspector spotted one cockroach in the cafe, and shut it down for two days in early December. The decision was a fair one, said Colombo, a purveyor of natural foods. But she said the department’s new plan to post letter grades is “extreme.”
“It’s like having to wear a badge that says how many times you take a shower every day,” she said.
For restaurant patrons, however, the idea of a get-tough policy and the new grading system seemed long overdue.
“The harder they are on the owners, the faster they’ll clean it up,” said Michael Brignac, 34, a landscaper from Palmdale. You give ‘em leeway, they’re gonna take leeway.”
Brignac took one look at the door of Wong’s Wok Chinese Food in Reseda, where inspectors posted its score--an appetite-spoiling 68--and decided to lunch elsewhere.
At Topanga’s Inn of the Seventh Ray, owner Lucile Yaney said she was constantly on the lookout for pests, but that it’s difficult to keep them out altogether, because roaches may hide in food shipments coming to the restaurant from suppliers.
A trained psychotherapist, Yaney said the health inspectors may be venting anger engendered by recent television reports on unsanitary conditions in some restaurants.
“They got called on the carpet,” she said. “I understand there are some jobs on the line.”
Some restaurant owners argued that their names didn’t belong on a closure list that implied they allowed unsanitary conditions to fester.
The chic Ivy Restaurant on the Westside, where a key scene of “Get Shorty” was filmed, was closed after a December fire swept through one of its bathrooms.
“Any restaurant that has a fire is going to be on that list,” pointed out owner Richard Irving. “The Fire Department automatically informs the health department and says you can’t open until you’ve been inspected by the health department.”
At the Wolfgang Puck Cafe in Universal City, manager Kristina Lira said employees didn’t know who the health inspector was when he first showed up, and didn’t exactly roll out the red carpet.
“We were closed basically for uncooperation,” she said.
That, and perhaps the fact that the inspector found a cracked seal on the refrigerator, which caused a citation for “unsafe food temperatures.” It was enough to shut down the cafe for the rest of the evening.
* RESTAURANT CLOSURES: List of December closings. B4
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